| HOW TO MANAGE PEOPLE EFFECTIVELY.
Managing people effectively is one of the most important skills that any manager can have irrespective of what type of business they may be in. People provide the dynamic input into any business and it is vitally important that the manager knows how to extract the highest possible efficiency from the people working for him or her.
For any manager to become really good they must have good people skills in addition to the other management skills required for the business. If you want to be an effective manager that can really get the most out of the people working for you then this course will help you get there.
Good people skills will enable you to maximize the efficiency of the employees in the business. By smoothing out the areas where there can be problems with the people or simply problems due to misunderstanding people you can improve the bottom line of any business considerably. Knowledge is power when dealing with people.
Different people react differently to the same situation. By understanding what these differences are we can get a better understanding of how to manage them effectively. When we understand what makes people do the things that they do it becomes a simple matter to place them in the most suitable job for them in the business.
Participants will find out what their own management styles are and how they can maximize their strong points in what they do. They will also determine what their dominant brain quadrant is. This knowledge will enable them to become better people managers to the benefit of the organisation and themselves.
The Contents of the course will include the following essential modules:
- Management styles. Quiet manager, tough manager
- Other styles
- Finding your most effective management style.
- The whole brain concept.
- Determining your action preferences.
- The brain quadrant model.
- Finding out your quadrant profile.
- Thinking styles for each quadrant.
- The four temperaments of people.
- Finding out your temperament.
- Communication styles.
- Clear communications using language and images.
- Listening skills
- Effective communication.
- Conflict management.
- Let’s both win.
- Motivation of people.
- Build, develop and train a winning team.
- Management problem solving styles.
- Adapting to situations. (If you continue to do what you’ve always done you will continue to have what you’ve always had)
- Ethics, fraud and corruption.
- Reprimanding without being emotional.
- Knowledge versus skills.
- Feedback is the food of champions. Let people know your feelings un-emotionally.
- Assertiveness versus aggressiveness.
- Win-win negotiations
- Motivating people.
- Getting buy-in and Fairness to all.
- Rewarding people and paying compliments effectively
- Developing a good self-image, your acceptance and credibility.
- Developing your people
- Taking Responsibility
- Delegating.
- Coaching for delegation
- The minefield of Labour law.
- Applying discipline fairly and legally.
THE COURSE PRESENTER is the well known Prof Cedric Smith who has been involved in people management for the past 15 years both in a business and an academic situation. The course is interactive and includes practical work and analyses for each delegate that they will be able to use directly when they get back to the business.
The price for the course is R2800 and includes light lunches and morning tea and coffee. The course runs from 09:00 until 16:00 each day.
The course will be presented at Intoweb Training Centre, Glenfair Pretoria. Courses will be presented on demand.
For additional information or for bookings please contact Karin at Intoweb.
TELEPHONE: 012 3485320
FAX: 012 3615576
WEBSITE:www.intoweb.co.za
|
